Inquiries by phone
New Reoma World +81-877-86-1071 (Japanese language only)
*Only for New Reoma World inquiries. We do not take or cancel reservations for Hotel Reoma No Mori.
Hotel Reoma No Mori +81-877-86-5588 (Japanese language only)
*Inquiries regarding lodging and dining, as well reservation and cancellation numbers.
Inquiries by e-mail
*We will respond to late-night and early-morning e-mails the following day.
New Reoma World info@newreomaworld.com
*Only for New Reoma World inquiries. We do not take or cancel reservations for Hotel Reoma No Mori.
Hotel Reoma No Mori reomanomori@oom.jp
*For inquiries regarding hotel facilities and lodging.
Facility Guide
| Information | Information Center | We offer pamphlets, park guidance, as well as transportation and city information. |
|---|---|---|
| First-aid room | South Ticket Sales area | Please use this room when you are feeling unwell or are injured. |
| Breast-feeding room | South Ticket Sales area | You can nurse and feed your baby, and change diapers here. |
| Hot water for formula milk | South Ticket Sales area | You can get hot water at two different locations. |
| Pets | Pets are not allowed inside the park. However, service dogs are permitted. | |
| Coin-operated lockers | A lockers: Beside Pretend Town (Medium, Small) | Lockers are only available during park hours. |
| Stroller rental | (Inside Concept Shop Luchia) | Stroller rentals are 500 yen each, with a 500 yen additional deposit. |
| Lost and Found, Missing Persons | (Inside Concept Shop Luchia) | Inquire here for lost items. Missing persons will also be led here. |
| Free Pass sales points in the park | (Inside Concept Shop Luchia) and at all ride ticket sales points | Adult and Child Ride passes are also tickets are both 2,300 yen. |
| Information | |
|---|---|
Information Center | We offer pamphlets, park guidance, as well as transportation and city information. |
| First-aid room | |
South Ticket Sales area | Please use this room when you are feeling unwell or are injured. |
| Breast-feeding room | |
South Ticket Sales area | You can nurse and feed your baby, and change diapers here. |
| Hot water for formula milk | |
South Ticket Sales area | You can get hot water at two different locations. |
| Pets | |
Pets are not allowed inside the park. However, service dogs are permitted. | |
| Coin-operated lockers | |
A lockers: Beside Pretend Town (Medium, Small) | Lockers are only available during park hours. |
| Stroller rental | |
(Inside Concept Shop Luchia) | Stroller rentals are 500 yen each, with a 500 yen additional deposit. |
| Lost and Found, Missing Persons | |
(Inside Concept Shop Luchia) | Inquire here for lost items. Missing persons will also be led here. |
| Free Pass sales points in the park | |
(Inside Concept Shop Luchia) and at all ride ticket sales points | Adult and Child Ride passes are also tickets are both 2,300 yen. |
Rules and Manners
Please do not bring outside food and beverages into the park.
Guests are welcome to use the picnic area next to the free parking area.
We do not prepare food for specific allergy needs at the park.
Guests with specific allergy needs may bring their own food and consume it in the restaurants.
Smoking is only permitted in designated smoking areas (10 total within the park)
Smoking is prohibited in theaters, all park attractions, restaurants, and while walking.
Flash photography is prohibited in the Parrot Theater.
Cameras and video cameras are not permitted on any of the rides.
Please do not bring food or beverages into any of the theaters.
By law, selling or providing alcohol to those under the age of 20 is prohibited.
